In the EU, the platform owes you reasons.
P2B, the DSA and the DMA give EU and UK sellers rights a US seller does not have — statements of reasons, complaint handling and out-of-court dispute resolution. We use them as leverage.
How it works
EU regulation reverses the usual posture: under the Platform-to-Business Regulation a marketplace must give a statement of reasons for a restriction, and the DSA adds complaint-handling and appeal rights.
For gatekeeper platforms the DMA adds further obligations. Used together, these are concrete leverage against an account action — not abstract policy.
The path back
- Demand the statement of reasons. Invoke the P2B right to a reasoned, documented restriction notice.
- Use the internal complaint system. Trigger the DSA complaint-handling and appeal mechanisms.
- Assess gatekeeper duties. Where the DMA applies, test the platform against its obligations.
- Escalate out of court. Pursue P2B/DSA out-of-court dispute resolution where it fits.
Key terms
- P2B
- The Platform-to-Business Regulation — transparency and reasons for restrictions.
- DSA
- The Digital Services Act — complaint handling, appeals and transparency.
- DMA
- The Digital Markets Act — obligations on designated gatekeeper platforms.
Services & fixed fees
Open pricing, posted up front. Cards show the starting fixed fee; the full range is on Fees.
Actual cost depends on complexity, the number of ASINs or linkages, and the amount at stake. No outcome is guaranteed. See fixed fees.
- Situation
- EU-based seller restricted without a clear reason; listings limited across an EU marketplace.
- Action
- P2B statement-of-reasons demand and DSA complaint.
- Result
- restriction reviewed and the account path reopened.
Outcomes depend on facts; results are not typical and not a guarantee.
Frequently asked questions
Does Amazon have to tell me why it restricted my account in the EU?
What does the DSA add for sellers?
Do I need a lawyer qualified in the EU?
How much does EU regulatory work cost?
Free case review
Tell us what Amazon sent you. A flat case triage scopes the route before you spend an appeal.