Reinstated, not rejected again.
Section 3 and performance deactivations, related-account linkages, identity and invoice verification — answered with a root-cause plan of action drafted to Amazon's evidentiary bar.
How it works
Most deactivations cite Section 3 of the Business Solutions Agreement or a performance metric. The appeal Amazon wants is not an apology — it is a plan of action that proves root cause, correction and prevention.
A rejected appeal burns credibility. The first submission is the one that matters, which is why diagnosis precedes drafting.
The path back
- Find the real trigger. Separate the stated reason from the underlying signal Amazon acted on.
- Draft the plan of action. Root cause, corrective action and preventive measures, with evidence.
- Address linkages. Resolve related-account, identity and invoice-authenticity flags head-on.
- Submit and escalate. File, then escalate through the correct channel if the first answer stalls.
Key terms
- Section 3
- The agreement clause Amazon cites to deactivate an account.
- Plan of action (POA)
- The structured root-cause appeal Amazon's process requires.
- Related account
- A linkage to another account that can suspend yours by association.
Services & fixed fees
Open pricing, posted up front. Cards show the starting fixed fee; the full range is on Fees.
Actual cost depends on complexity, the number of ASINs or linkages, and the amount at stake. No outcome is guaranteed. See fixed fees.
- Situation
- private-label seller deactivated for a related-account link; entire catalog offline.
- Action
- Plan of action plus a linkage rebuttal.
- Result
- account reinstated, catalog restored.
Outcomes depend on facts; results are not typical and not a guarantee.
Frequently asked questions
What is a Section 3 deactivation?
Why was my appeal rejected?
How much does a plan of action cost?
Can a related account get me suspended?
Talk to a partner today
Tell us what Amazon sent you. A flat case triage scopes the route before you spend an appeal.