Amazon account deactivated under Section 3 — what to do

Why was my account deactivated under Section 3?

Section 3 of the Business Solutions Agreement lets Amazon suspend or terminate an account for a broad range of reasons. The notice you received states a category — but the signal Amazon actually acted on is often narrower, and finding it is the whole game.

Should I just appeal again?

No. A rejected appeal burns credibility, and Amazon weighs your submission history. The first plan of action is the one that matters; a second attempt has to prove more, not repeat the first.

What goes into a plan of action?

A plan of action states the root cause, the corrective action already taken, and the preventive measures going forward — each backed by evidence Amazon can verify. It is an evidentiary document, not an apology.

The path back

1. Diagnose. Separate the stated reason from the underlying signal Amazon flagged.
2. Build the record. Assemble invoices, settlement data and policy evidence.
3. Submit once. File a single, root-cause plan of action — not a series of guesses.
4. Escalate. If it stalls, escalate through the correct channel with the record intact.

When you need a lawyer

If the deactivation involves a related-account link, an identity or invoice-authenticity flag, or held funds, the stakes and the evidentiary bar rise quickly. That is the point to bring in counsel rather than spend your one good appeal. See the reinstatement practice.

What it costs

Plans of action are fixed, from $1,400. A flat case triage ($300) scopes your matter and route before you commit; full ranges are on the Fees page.